Jambonz

Jambonz already had the engine—it needed a clearer interface and product experience that matched its technical depth. We were brought in to streamline its developer-facing setup and make voice automation feel less intimidating for first-time users and smaller teams.

Our work started by clarifying core user goals: launching voice applications faster, reducing friction, and confidently navigating open-source complexity. From day one, we focused on pragmatic UX—clean flows, minimal distractions, and thoughtful defaults.

We created a modular visual language that works across developer portals, dashboards, and onboarding experiences—anchored by clarity and speed.

Jambonz is powerful—but it doesn’t need to feel heavy. We broke onboarding into a focused, friendly flow that helps users connect their SIP trunk, validate credentials, and place their first call in minutes.

We also introduced contextual guidance at key setup moments, helping reduce support load while empowering users to self-serve.

The Jambonz browser extension gives developers a lightweight way to place, test, and debug calls without ever leaving the browser. We helped design a clear, distraction-free interface with just the essentials—bringing real-time calling into a fast, fluid environment.

We collaborated closely with the Jambonz team on the CallFlows builder—a drag-and-drop visual editor for voice automation.

Our design system focused on interaction clarity: clean node relationships, quick access to settings, and an interface that scales with complexity. The result is a tool that gives developers flexibility and confidence when building sophisticated voice apps—without getting lost in the weeds.